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How Soft Collections Practices Benefit Your Customer Relationships

You may be wondering, what exactly is soft collections?  In summary, it is a process used during the accounts receivable management process with the goal of being paid while maintaining ...

Minimize the Pain of Technology Implementation

We tend to take technology for granted, but anyone old enough to remember life before Facebook may recall that, as an industry, we used to be downright luddites. Many were confident ...

How to Implement New Software Without Stressing Employees Out

People tend to resist any change that impacts their status quo, especially in the workplace. That’s why asking them to learn yet another new tool will undoubtedly feel like an ...

It’s Time to Embrace the Agile Workforce

I have been involved in the contingent labour market in one guise or another for nearly two decades. Now more than ever, it’s an extremely exciting, ever-changing industry that leaves ...

Top People Skills That Will Maximize Value in Your Business

Having a skilled and agile workforce can make a huge difference in any business’s success and growth. Whether you’re recruiting specifically for these skills or seeking to develop ...

Struggling to Successfully Manage Your High-Volume Workforce? Here Are Three Reasons Why

Nearly everything about the workforce has changed as a result of the pandemic. On top of all of this change is a crippling talent shortage made worse by the current state of affairs. ...

Finding Your Perfect Match at Work

It’s 2021, and the latest trend in the talent world is resignation. Coined for the movement of workers ready to leave both pandemic restrictions and their current jobs behind, ‘The ...

Digital Transformation: Disruption with a Purpose

Positive Disruption When it comes to making operational improvements, tradition suggests to “throw technology at it, and things will get better.” However, in our experience, ...

Can Diversity in your Marketing Pay Dividends?

Good marketing always seeks to engage the audience emotionally. Why? Because emotions evoke feelings and feelings often move people to action. And let’s face it, marketing is about ...

Reflect On and Invest In Your Leadership Practice

How often do you take the opportunity to reflect on your leadership journey – or what I call your Leadership Practice? Leaders are so busy “doing” that we do not always take the ...

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